Returns Policy

Returns Policy main image



Should you not be completely satisfied with your purchase, CHS must be notified within 7 days from date of delivery and the products returned to us at 4/51 Johnston St, Southport, QLD 4215, in the original condition and packaging, once received CHS will refund you the purchase price of the products in full, excluding the freight charge.


Should the products arrive defective or not fit for purpose CHS must be notified with 7 days of receiving the order, at CHS’ discretion products may be requested to be returned to us at  4/51 Johnston St, Southport, QLD 4215 and one of the following will be actioned as per your preference:

  • CHS may offer to repair or replace the goods, or part of them
  • Resupply the product
  • Refund you the purchase price of the products and the freight charges

Refunds in line with Australian Consumer Law